ISO-27001-Annex-A.11.2.4-Equipment-Maintenance

ISO 27001 Annex : A.11.2.4 Equipment Maintenance, A.11.2.5 Removal of Assets & A.11.2.6 Security of Kit and Assets Off-Premises

In this article is explained ISO 27001 Annex : A.11.2.4 Equipment Maintenance, A.11.2.5 Removal of Assets & A.11.2.6 Security of Kit and Assets Off-Premises.

A.11.2.4  Equipment Maintenance
Control- To ensure its continued availability and integrity, the equipment should be correctly maintained.

Implementation Guidance- The following equipment maintenance guidelines should be taken into account:

  1. Equipment should be maintained according to the service intervals and specifications recommended by the supplier;
  2. Repair and service equipment should only be performed by authorized maintenance personnel;
  3. All suspected or actual defects, preventive and corrective maintenance, and records should be kept;
  4. Appropriate checks should be carried out when maintenance equipment is scheduled, bearing in mind whether maintenance is done by on-site or external personnel; confidential information from equipment should be disclosed if required, or sufficient maintenance personnel should be cleared;
  5. All maintenance requirements of insurance policy should be fulfilled;
  6. After its maintenance, it should be inspected before bringing equipment back into service to ensure that it does not get tampered or malfunction.

Related Product : ISO 27001 Lead Auditor Training And Certification ISMS

A.11.2.5  Removal of Assets

Control- Without prior authorization, equipment, information, or software should not be taken off-site.

Implementation Guidance- The following guidelines should be taken into consideration:

  1. It is important to recognize employees and external users who are approved for the removal on-site of assets;
  2. Asset removal time limits should be established and compliance returns verified;
  3. Assets that are removed from the site and recorded when returned should be recorded where necessary and appropriate.
  4. Anyone who manages or uses assets should document the identity, role, and affiliation and return this documentation with the equipment, information, or software.

Other Information- Spot checks conducted for the identification of unauthorized removal of assets, may also be performed on the site in order to identify non-authorized recording devices, weapons, etc. Such spot checks should be done in accordance with the laws and regulations applicable. It should be noted to individuals that spot inspections are conducted and only with authorization to comply with the legal and regulatory requirements should be performed.

The Organization wishes that its information equipment to remain within the CIA triads. They also ensure that the physical security controls are properly and efficiently implemented to protect the confidentiality, authenticity and/or integrity of the organization’s information and information processing facilities. The physical and environmental protection of the company is covered in Annex 11 of ISO 27002. This famous certification of lead auditor and lead implementer covers all the annexes to the security of information by implementing appropriate access controls to ensure authorized access to protect the organization. Infosavvy, a Mumbai-based institute, offers certifications and training for multiple-domain-like management of information security, cybersecurity, and many others, including the IRCA CQI ISO 27001:2013 Lead Auditor (LA) and ISO 27001 Lead Implementer (LI) (TÜV SÜD Certification). This certification covers several audits to keep an organization safe from the intended destructor. Infosavvy will help you to understand and identify the full extent of the physical and environmental security of your organization that is necessary to protect the operations and information equipment (assets)of your organization from attacks. We have trained trainers who have ample know-how and experience in order to make sure that the information security is effectively handled. The applicant will, therefore, gain the skills needed to conduct the ISMS audit using commonly agreed audit concepts, procedures and techniques.

Also Read : ISO 27001 Annex : A.11.1.3 , A.11.1.4 , A.11.1.5 & A.11.1.6 

 A.11.2.6  Security of Kit and Assets Off-Premises

Control- The security of off-site assets should be applied to the various risks of working outside the premises of the organization in mind.

Implementation Guidance- Management should be authorized to use any information storage and processing equipment outside the premises. This refers to organization-owned equipment that owns equipment privately and is used for the organization’s benefit.

For the safety of off-site facilities, the following guidelines should be considered:

  1. Equipment and media began to not leave the premises publicly unattended;
  2. Manufacturers’ protective device instructions, e.g. for exposure protection to strong electromagnetic fields, should be complied with at all times;
  3. Risk identification and effective controls should be determined for off-site locations, such as homeworking, telework and temporary locations, such as lockable filing cabinets, clear desk instructions, computer access controls and safe office communication;
  4. A log specified by the chain of custody for equipment, containing at least the names and organizations of those who are responsible for that equipment should be maintained if the equipment is transferred between separate entities or external parties.

In determining the best controls, risk, such as damage, theft, or eavesdropping, could vary significantly between locations.

Other Information- Informative equipment for storage and processing comprises all types of personal computers, organizers, phones, smart cards, paper, and other forms held for homework or transportation away from the usual place of work.

The risk can be avoided by discouraging certain workers from working off-site or reducing the use of portable IT equipment;

Questions related to this topic
  1. How do you implement security controls?
  2. What are the controls in ISO 27001?
  3. What are the 14 domains of ISO 27001?
  4. Which among the following is an ISO standard for physical security?
  5. Explain ISO 27001 Annex : A.11.2.4 Equipment Maintenance?
  6. Diffrence between ISO 27001 Annex : A.11.2.4 Equipment Maintenance & Removal of Assets? 

ISO 27001 Requirements


Clause 4.2 Understanding the needs and expectations of interested parties & Clause 4.4 Information security management system
Clause 4.3 Determining the scope of the information security management system
Clause 5.1 Leadership and commitment
Clause 5.2 Policy
Clause 5.3 Organizational roles, responsibilities and authorities & Clause 7.1 Resources
Clause 6.1 Actions to address risks and opportunities
Clause 6.1.2 Information security risk assessment process
Clause 6.1.3 Information security risk treatment
Clause 6.2 Information security objectives & planning
Clause 7.2 Competence , Clause 7.3 Awareness & Clause 7.4 Communication
Clause 7.5 Documented information Implementation Guideline
Clause 8.1 Operational planning & control, Clause 8.2 Information security risk assessment & Clause 8.3 Information security risk treatment
Clause 9.1 Performance evaluation Monitoring, measurement, analysis & evaluation
Clause 9.2 Internal audit
Clause 9.3 Management review
Clause 10.1 Non conformity and corrective action
Clause 10.2 Continual Improvement

ISO 27001 Annex A Controls


Annex A.6 Organization of Information Security
Annex A.6.2 Mobile Devices and Teleworking
Annex A.7 Human Resource Security
Annex A.7.2 During Employment
Annex A.7.3 Termination and Change of Employment
Annex A.8 Asset Management
Annex A.8.1.3 Acceptable Use of Assets & A.8.1.4 Return of Assets
Annex A.8.2 Information Classification
Annex A.8.2.2 Labeling of Information & A.8.2.3 Handling of Assets
Annex A.8.3 Media Handling
Annex A.9 Access Control
Annex A.9.1.2 Access to Networks and Network Services
Annex A.9.2 User Access Management
Annex A.9.2.3 Management of Privileged Access Rights  
Annex A.9.2.4 Management of Secret Authentication Information of Users
Annex A.9.2.5 Review of User Access Rights 
Annex A.9.2.6 Removal or Adjustment of Access Rights
Annex A.9.3 User Responsibilities
Annex A.9.4 System and Application Access Control
Annex A.9.4.4 Use of Privileged Utility Programs 
Annex A.9.4.5 Access Control to Program Source Code
Annex A.10 Cryptography
Annex A.11 Physical and Environmental Security
Annex A.11.2 Equipment
Annex A.11.1.3 Securing Offices, Rooms and Facilities
Annex A.11.1.4 Protecting Against External and Environmental Threats
Annex A.11.1.5 Working in Secure Areas
Annex A.11.1.6 Delivery and Loading Areas
Annex A.11.2.4 Equipment Maintenance
Annex A.11.2.5 Removal of Assets
Annex A.11.2.6 Security of Kit and Assets Off-Premises
Annex A.11.2.7 Secure Disposal or Re-use of Equipment
Annex A.11.2.8 Unattended User Equipment
Annex A.11.2.9 Clear Desk and Clear Screen Policy
Annex A.12 Operations Security
Annex A.12.2 Protection from Malware
Annex A.12.3 Backup
Annex A.12.4 Logging and Monitoring
Annex A.12.5 Control of Operational Software
Annex A.12.6 Technical Vulnerability Management
Annex A.12.7 Information Systems Audit Considerations
Annex A.13 Communications Security
Annex A.13.2 Information Transfer
Annex A.13.2.3 Electronic Messaging
Annex A.13.2.4 Confidentiality or Non-Disclosure Agreements
Annex 14 System Acquisition, Development and Maintenance
Annex A.14.1.2 Securing Application Services on Public Networks
Annex A.14.1.3 Protecting Application Services Transactions
Annex A.14.2 Security in Development and Support Processes
Annex A.14.2.3 Technical Review of Applications after Operating Platform Changes
Annex A.14.2.4 Restrictions on Changes to Software Packages
Annex A.14.2.5 Secure System Engineering Principles
Annex A.14.2.6 Secure Development Environment
Annex A.14.2.7 Outsourced Development
Annex A.14.2.8 System Security Testing
Annex A.14.2.9 System Acceptance Testing
Annex A.14.3 Test data
Annex A.15 Supplier Relationships
Annex A.15.1.2 Addressing Security Within Supplier Agreements
Annex A.15.1.3 Information and Communication Technology Supply Chain
Annex A.15.2 Supplier Service Delivery Management
Annex A.16 Information Security Incident Management
Annex A.16.1.2 Reporting Information Security Events
Annex A.16.1.3 Reporting Information Security Weaknesses
Annex A.16.1.4 Assessment of and Decision on Information Security Events
Annex A.16.1.5 Response to Information Security Incidents
Annex A.16.1.6 Learning from Information Security Incidents
Annex A.16.1.7 Collection of Evidence
Annex A.17 Information Security Aspects of Business Continuity Management
Annex A.17.1.3 Verify, Review and Evaluate Information Security Continuity
Annex A.18 Compliance
Annex A.18.1.3 Protection of Records
Annex A.18.1.4 Privacy and Protection of Personally Identifiable Information
Annex A.18.1.5 Regulation of Cryptographic Controls
Annex 18.2 Information Security Reviews

About ISO 27002



This Blog Article is posted by
Infosavvy, 2nd Floor, Sai Niketan, Chandavalkar Road Opp. Gora Gandhi Hotel, Above Jumbo King, beside Speakwell Institute, Borivali West, Mumbai, Maharashtra 400092

Contact us – www.info-savvy.com

Leave a Comment