ISO-27001-Annex-A.9.3-User-Responsibilities

ISO 27001 Annex : A.9.3 User Responsibilities

ISO 27001 Annex : A.9.3 User Responsibilities Its objective is the Responsibility of users for safeguarding their authentication information.

A.9.3.1 Use of Secret Authentication Information

Control- Use of secret authentication information should be allowed for users to follow the organization’s practices.

Implementation Guidance- It is recommended that all users:

  1. maintain confidential information on secure authentication to ensure that it is not leaked to the other parties, including people of authority;
  2. Avoid maintaining a record of confidential authentication details (e.g. on a document, software file or mobile device) unless it can be stored safely and the storage system (e.g. password vault) has been approved;
  3. Change details regarding secret authentication where potential vulnerability signs exist;
  4. When passwords are used as secret authentication information, select quality passwords with a minimum length of:
    It’s easy to remember;
    Will not endorse something that anyone else might easily guess or access using personal details, e.g. names, phone numbers, dates of birth, etc.;
    Not susceptible to dictionary attacks (i.e. don’t contain words included in dictionaries);
    Free of identical, all-numeric or all-alphabetical characters consecutively;
    If temporary, change the first time you log on;
  5. Do not disclose information about secret authentication of individual users;
  6. Ensure proper password security when passwords are used in automated log-on procedures and stored as hidden authentication information;
  7. Do not use the same information regarding secret authentication for business or non-business purposes.

Related Product : ISO 27001 Lead Auditor Training And Certification ISMS

Other Information- Providing Single Sign On (SSO) or other secret information management tools for authentication reduces the amount of secret authentication information that users need to protect, and can thus increase the effectiveness of this control. But these tools can also increase the impact of disclosure of information about secret authentication.

At the end of the day, the goals are simple: safety and security.

– Jodi Rell

Similarly, the Organization’s also aims of keeping its confidential information safe and in proper security. There are various roles in the organization and every user has its access rights, after the segregation of roles and access rights, now it’s the duty of the users to keep their credentials, information and assets of the organization safe, where we see, keeping password is most common way for securing any information, those passwords should be of better quality. Annex 9.3 talks about the Responsibility of users for safeguarding their authentication information. All the annexures are being covered by doing this famous certification of Lead Auditor and Lead Implementer. Infosavvy, an institute in Mumbai, provides certification and training for multiple domain-like information security management, cybersecurity, and many others in which one of them is IRCA CQI ISO 27001:2013 Lead Auditor (LA) and ISO 27001 Lead Implementer (LI) (TÜV SÜD Certification). This certification covers various controls that should be implemented in an organization to keep it away from destructors also trainers in Infosavvy are well-skilled and experienced in providing proper guidance and knowledge for keeping the Information security management system secure. This will help the applicant to develop the expertise necessary to carry out the ISMS audit by applying broadly recognized audit principles, procedures, and techniques.

Also Read : ISO 27001 Annex : A.9.2.5 Review of User Access Rights & A.9.2.6 Removal or Adjustment of Access Rights

Questions related to this topic
  1. What is secret authentication information?
  2. Which of the control using ISO 27001 Annex : A.9.3 User Responsibilities?
  3. What are the 14 domains of ISO 27001?
  4. What are the six main categories of access control?
  5. How many controls are there in ISO 27001?
  6. Explain ISO 27001 Annex : A.9.3 User Responsibilities?

ISO 27001 Requirements


Clause 4.2 Understanding the needs and expectations of interested parties 
Clause 4.4 Information security management system
Clause 4.3 Determining the scope of the information security management system
Clause 5.1 Leadership and commitment
Clause 5.2 Policy
Clause 5.3 Organizational roles, responsibilities and authorities 
Clause 6.1 Actions to address risks and opportunities
Clause 6.1.2 Information security risk assessment process
Clause 6.1.3 Information security risk treatment
Clause 6.2 Information security objectives & planning
Clause 7.1 Resources
Clause 7.2 Competence
Clause 7.3 Awareness
Clause 7.4 Communication
Clause 7.5 Documented information Implementation Guideline
Clause 8.1 Operational planning & control
Clause 8.2 Information security risk assessment
Clause 8.3 Information security risk treatment
Clause 9.1 Performance evaluation Monitoring, measurement, analysis & evaluation
Clause 9.2 Internal audit
Clause 9.3 Management review
Clause 10.1 Non conformity and corrective action
Clause 10.2 Continual Improvement 

ISO 27001 Annex A Controls


Annex A.5 Information Security Policies
Annex A.6 Organization of Information Security
Annex A.6.2 Mobile Devices and Teleworking
Annex A.7 Human Resource Security
Annex A.7.2 During Employment
Annex A.7.3 Termination and Change of Employment
Annex A.8 Asset Management
Annex A.8.1.3 Acceptable Use of Assets & A.8.1.4 Return of Assets
Annex A.8.2 Information Classification
Annex A.8.2.2 Labeling of Information & A.8.2.3 Handling of Assets
Annex A.8.3 Media Handling
Annex A.9 Access Control
Annex A.9.1.2 Access to Networks and Network Services
Annex A.9.2 User Access Management
Annex A.9.2.3 Management of Privileged Access Rights  
Annex A.9.2.4 Management of Secret Authentication Information of Users
Annex A.9.2.5 Review of User Access Rights 
Annex A.9.2.6 Removal or Adjustment of Access Rights
Annex A.9.4 System and Application Access Control
Annex A.9.4.4 Use of Privileged Utility Programs 
Annex A.9.4.5 Access Control to Program Source Code
Annex A.10 Cryptography
Annex A.11 Physical and Environmental Security
Annex A.11.2 Equipment
Annex A.11.1.3 Securing Offices, Rooms and Facilities
Annex A.11.1.4 Protecting Against External and Environmental Threats
Annex A.11.1.5 Working in Secure Areas
Annex A.11.1.6 Delivery and Loading Areas
Annex A.11.2.4 Equipment Maintenance
Annex A.11.2.5 Removal of Assets
Annex A.11.2.6 Security of Kit and Assets Off-Premises
Annex A.11.2.7 Secure Disposal or Re-use of Equipment
Annex A.11.2.8 Unattended User Equipment
Annex A.11.2.9 Clear Desk and Clear Screen Policy
Annex A.12 Operations Security
Annex A.12.2 Protection from Malware
Annex A.12.3 Backup
Annex A.12.4 Logging and Monitoring
Annex A.12.5 Control of Operational Software
Annex A.12.6 Technical Vulnerability Management
Annex A.12.7 Information Systems Audit Considerations
Annex A.13 Communications Security
Annex A.13.2 Information Transfer
Annex A.13.2.3 Electronic Messaging
Annex A.13.2.4 Confidentiality or Non-Disclosure Agreements
Annex 14 System Acquisition, Development and Maintenance
Annex A.14.1.2 Securing Application Services on Public Networks
Annex A.14.1.3 Protecting Application Services Transactions
Annex A.14.2 Security in Development and Support Processes
Annex A.14.2.3 Technical Review of Applications after Operating Platform Changes
Annex A.14.2.4 Restrictions on Changes to Software Packages
Annex A.14.2.5 Secure System Engineering Principles
Annex A.14.2.6 Secure Development Environment
Annex A.14.2.7 Outsourced Development
Annex A.14.2.8 System Security Testing
Annex A.14.2.9 System Acceptance Testing
Annex A.14.3 Test data
Annex A.15 Supplier Relationships
Annex A.15.1.2 Addressing Security Within Supplier Agreements
Annex A.15.1.3 Information and Communication Technology Supply Chain
Annex A.15.2 Supplier Service Delivery Management
Annex A.16 Information Security Incident Management
Annex A.16.1.2 Reporting Information Security Events
Annex A.16.1.3 Reporting Information Security Weaknesses
Annex A.16.1.4 Assessment of and Decision on Information Security Events
Annex A.16.1.5 Response to Information Security Incidents
Annex A.16.1.6 Learning from Information Security Incidents
Annex A.16.1.7 Collection of Evidence
Annex A.17 Information Security Aspects of Business Continuity Management
Annex A.17.1.3 Verify, Review and Evaluate Information Security Continuity
Annex A.18 Compliance
Annex A.18.1.3 Protection of Records
Annex A.18.1.4 Privacy and Protection of Personally Identifiable Information
Annex A.18.1.5 Regulation of Cryptographic Controls
Annex 18.2 Information Security Reviews

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